No response on Query #***

I have once again received a huge bill from MTN with regards to my Data and has queried it with them. No surprise as I still have not received any reply from them and they do not seem to be responding to any of my previous queries as listed here on Hellopeter! ! I did not expect miracles! I went to the MTN shop in Northpark Mall (Pretoria North) on the 17th of December 2015 and tried to sort out my extremely high bill for my Data. I then requested a complete itemised billing for my data bundle and was given the reference number #***. I am fully aware that we have been going through the festive season but 20 days of no response is pushing it!! I have had enough and today I will be meeting up with another supplier to see how I can get rid of MTN out of my life for good as the last year has just been a nightmare with the most horrible company that I ever had to deal with. I believe that they ***** my money and then just ignore me when I complain about it. They should be ashamed of themselves. I am not expecting any response from them and will be very surprised if they do response as it seems to be the norm....ignore the guy that pays your salary... totaly disgusted client.