RB
Rob B
1 reviews | Active since Feb 2010
30 Jun 2015, 08:32
No Response on previous complaint
Refer to previous complaint: REQ:*** re: incorrect billing<br> <br> I had a call from MTN promising action but have had no further feedback, response or resolution.
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MTN South Africa's replyOfficial
08 Jul 2015, 11:31Hello rsb,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the BIS service has been deactivated in both your numbers.
A query with billing to credit your number is still pending.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the BIS service has been deactivated in both your numbers.
A query with billing to credit your number is still pending.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply08 Jul 2015, 11:31
Official
Hello rsb,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the BIS service has been deactivated in both your numbers.
A query with billing to credit your number is still pending.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the BIS service has been deactivated in both your numbers.
A query with billing to credit your number is still pending.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***