dP
debbie P
1 reviews | Active since Jun 2015
11 Jun 2015, 12:42
NO RESPONSE ON DELIVERY OF UPGRADE
HAVE UPGRADE THE 01/06/15 VIA MTN DIRECT @ ***. HAVE CALLED MORE THAN 58 TIMES SINCE THE 8/06/15 TO CHECK IN DELIVERY CALL CENTER IS CLOSED THIS IS TOTALLY UNACCEPTABLE WE NEED THE 3 UPGRADE PHONE WE ARE GOING OVERSEAS IN A WEEKS TIME AND CANNOT LEAVE THE TRIPLETS WITHOUT COMMUNICATION METHODES.
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MTN South Africa's replyOfficial
11 Jun 2015, 15:08Hello DEBJEN,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
MTN South Africa's reply11 Jun 2015, 15:08
Official
Hello DEBJEN,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider