No response no delivery order number:***
I app**** online and paid for a modem on the 28th January 2016 so far no response no delivery as to when am I getting my modem. Is this how you treat your clients?
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MTN South Africa's replyOfficial
04 Feb 2016, 11:08Hello kabokago,
We are truly sorry for any inconvenience caused.
We have now escalated the matter directly to the management team within our Sales Department and requested them to make contact with to confirm the progress of the order.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We have now escalated the matter directly to the management team within our Sales Department and requested them to make contact with to confirm the progress of the order.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply04 Feb 2016, 11:08
Official
Hello kabokago,
We are truly sorry for any inconvenience caused.
We have now escalated the matter directly to the management team within our Sales Department and requested them to make contact with to confirm the progress of the order.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We have now escalated the matter directly to the management team within our Sales Department and requested them to make contact with to confirm the progress of the order.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***