1 reviews | Active since Jan 2013
No response / No delivery
I app**** for an Anytime 350 Sim only deal telephonically with Naydene Emanual on Thursday, 22 October 2015 after everything went well and was approved I was told my airtime will be taken off of my phone as they had to port my number<br> <br> My airtime disappeared on Sunday, 25 October 2015 and yesterday when I followed up on delivery as I was told to have proof of residence and id copy ready no delivery took place and neither could any sales person from mtn pick up my application<br> <br> Today 28 October 2015 6 days later I was sent an email saying delivery will take place today, we are now at 15h30 and I still haven't heard anything bout delivery neither can I get hold of mtn or Naydene and still no airtime either<br> <br> Why am I waiting this long for feedback and my sim, not like I ordered a device with the contract and is this how mtn treats their first time / new clients as I was on prepaid before applying for this deal<br> <br> What horrible service!! Suppose all network service providers are the same!!!
Thank for you post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank for you post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
