1 reviews | Active since Nov 2017
No response mtn
I am utterly disappointed with mtn. I went on Sunday to mtn in canal walk and waited. I am currently still waiting for them to let me know I tried calling to cancel the whole agreement but no answer. I am highly frustrated I even complained to there complaints line but nothing works
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Canal Walk Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Canal Walk Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Regards
Mike Ramaboka
Complaints Management Team
Best regards,