No response from the legal department

My account has been submitted to the legal department and I want to find out why and sort this out! I want to pay what needs to be paid.<br> <br> I managed to get through to the first line of the call centre (about 5 times) where they indicate to me that they cannot assist me and need to put me through to the legal department! Then I have been on hold for over an hour and still have not got through. I have been trying for a few days to get through to the legal department! I even asked the front line support if they could call me back when they can.<br> <br> I have now moved to Cell C and very happy to have made the move!<br>