NO RESPONSE FROM MTN REGARDING MISSING DATA

I have been on the phone with MTN call centre from the 15th of October regarding my Data which is due to me as part of my package and till date have not received it though they keep telling me , i will get it in '24-48hrs'. During the weekend i went to MTN, Sandton offices to lodge the same complaint and i was told by Amanda who works there that she will contact me with information as to whether i have been receiving data all along or have been payng for a service that was not supp**** to me since July of this year. Till date i she hasn't called me or responded to my calls. All she has done is send a whatsapp to say i did not receive the data and she has lodged a compliant!I have had to load in data myself and still pay for the contract which includes free data!MTN call centre is so not helpful and neither is the MTN center in Morningside, Sandton. I am paying for a contract for which i do not even know the benefits i am getting since they call centre cannot 'view' my benefits!