MG
Melanie G
1 reviews | Active since Nov 2011
14 Jan 2019, 11:31
No Response From MTN On Follow Ups : Debit Reversal and Cancellation
URGENT FW: #Escalations [# ********** 7] Good day First notice for cancellation was given the 28/11/2018. I sent email below to follow up the 3/01 and 8/01 and have not had a response. I have given notice below to have contracts cancelled. Last debit was supposed to be 2/12. The debit order still went off on the 2/01 for R298. Please can the debit order be refunded. Please confirm debit order cancelled and contracts cancelled. The service is bad. Please can I have an urgent response to my matter. Contracts Cell phone number ********** 226 and ********** 210
Regards
Melanie
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Melanie G's updateReviewer Update
17 Jan 2019, 09:51Good day I have reversed the debit 2/01/2019 for R298 with my bank. This was due to not getting a response. Please confirm when is the termination date, what is the amount, by when this will need to be paid and would I need to do an EFT or will be debited. Please can I have an urgent response in order to resolve matter soonest. Regards Melanie
MG
Melanie G's update17 Jan 2019, 09:51
Reviewer Update
Good day I have reversed the debit 2/01/2019 for R298 with my bank. This was due to not getting a response. Please confirm when is the termination date, what is the amount, by when this will need to be paid and would I need to do an EFT or will be debited. Please can I have an urgent response in order to resolve matter soonest. Regards Melanie