KS
Keshia S
1 reviews | Active since Feb 2015
12 Feb 2015, 11:46
No response from MTN: Money to be returned to me
i have logged a complaint for the credit on my account three times in the last week and no one has responded to any of my complaints and every time i call i have to sit on the phone for 10 mins minimum. this is def not good service !!!
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MTN South Africa's replyOfficial
23 Feb 2015, 10:58Hello KeshiaSmart,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the matter is resolved, there was a refund of R843.75 that was processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the matter is resolved, there was a refund of R843.75 that was processed.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply23 Feb 2015, 10:58
Official
Hello KeshiaSmart,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the matter is resolved, there was a refund of R843.75 that was processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the matter is resolved, there was a refund of R843.75 that was processed.
Thank you
Wenzile Masina
REQ:***