sR
selaelo R
1 reviews | Active since Jul 2014
09 Feb 2016, 09:50
No response from MTN insurance
So I have been waiting for a month already without any communication from MTN Insurance regarding my claim, It is very frustrating to live without a phone yet I have the so called insurance that is not helping me when I need it. What exactly am I suppose to do to get a service from MTN insurance considering that every claim I made with you guys I have to go through \HelloPeter\" to get help. I need the service I am paying for to be rendered to me.<br> <br> Selaelo<br> ***"
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MTN South Africa's replyOfficial
10 Feb 2016, 09:26Hello Sealah,
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback and the outcome of the request.
Please visit any MTN dealership to assist you with the sim swap.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback and the outcome of the request.
Please visit any MTN dealership to assist you with the sim swap.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply10 Feb 2016, 09:26
Official
Hello Sealah,
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback and the outcome of the request.
Please visit any MTN dealership to assist you with the sim swap.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback and the outcome of the request.
Please visit any MTN dealership to assist you with the sim swap.
Kind Regards,
Alice van der Merwe
***