SP
Samuel P
1 reviews | Active since May 2011
24 Mar 2015, 16:20
No Response From MTN Coverage Department
I Called the MTN coverage department in the first week of January - Got the reference number *** and still have not had anyone contact me back on the progress/plan of action for our area as there is no signal!<br> <br> I have since called the number about another 5 times - And each time the call centre just say that they will attend to the matter.<br> <br> Can anyone please assist please, I am sure 3 months is more than enough to sort the issue?<br> <br> Jacques
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
31 Mar 2015, 15:15Hello ****k336,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to the coverage help desk for urgent attention.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to the coverage help desk for urgent attention.
Regards
Thabelo
REQ:***
MTN South Africa's reply31 Mar 2015, 15:15
Official
Hello ****k336,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to the coverage help desk for urgent attention.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to the coverage help desk for urgent attention.
Regards
Thabelo
REQ:***
