SP
Samuel P

1 reviews | Active since May 2011

24 Mar 2015, 16:20

No Response From MTN Coverage Department

I Called the MTN coverage department in the first week of January - Got the reference number *** and still have not had anyone contact me back on the progress/plan of action for our area as there is no signal!<br> <br> I have since called the number about another 5 times - And each time the call centre just say that they will attend to the matter.<br> <br> Can anyone please assist please, I am sure 3 months is more than enough to sort the issue?<br> <br> Jacques

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Replies (1)
MTN South Africa
MTN South Africa's reply31 Mar 2015, 15:15
Official
Hello ****k336,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I have escalated your query to the coverage help desk for urgent attention.

Regards
Thabelo
REQ:***