RS
Rivaaj S
1 reviews | Active since Jan 2014
09 Jun 2015, 12:36
No response from MTN
Dear MTN ,<br> <br> i have tried emailing you on several occasions with an attempt to cancel my contract via the \" email address & have not received any response regarding the query.<br> <br> With my previous contract cancellation it took almost 2 week to get a response.<br> i have not also received any knowledge that my query is been dealt or the receipt there off.<br> <br> calling the call centre number is also a total waste of time as there is no response or the calls get dropped.<br> <br> PLEASE CAN MY CONTRACT BE CANCELLED!"
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
09 Jun 2015, 13:04Hello Rivaajs,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
MTN South Africa's reply09 Jun 2015, 13:04
Official
Hello Rivaajs,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
