RS
Rivaaj S

1 reviews | Active since Jan 2014

09 Jun 2015, 12:36

No response from MTN

Dear MTN ,<br> <br> i have tried emailing you on several occasions with an attempt to cancel my contract via the \" email address & have not received any response regarding the query.<br> <br> With my previous contract cancellation it took almost 2 week to get a response.<br> i have not also received any knowledge that my query is been dealt or the receipt there off.<br> <br> calling the call centre number is also a total waste of time as there is no response or the calls get dropped.<br> <br> PLEASE CAN MY CONTRACT BE CANCELLED!"

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Jun 2015, 13:04
Official
Hello Rivaajs,

Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department. They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .

Regards,
MTN Service Provider