NM
Nisha M

1 reviews | Active since Jun 2016

19 Jan 2017, 07:32

No Response from MTN

<p>I have sent my my Samsung Tab in for repairs on the 20th November 2016 and to date I have not heard back from the MTN Store (Clearwater Mall Cosmonet) or MTN repair centre.</p> <p>I Then called the repair centre on Monday 16th January 2017 to check on the progress and was told that the device was ready and that they were waiting for payment before despatching. They had notified MTN Cosmonet but no one has bothered to notify me (the Client).</p> <p>I have been trying to get hold of MTN Cosmonet for the last week now but all I have is a cell phone number ( ********** 950) that I got from the Mall management and when I call this number it just rings. No one bothers to answer or to call me back.</p> <p> </p> <p>Can someone please get back to me ASAP.</p> <p> </p> <p>Thank you</p> <p> </p> <p>kind regards</p> <p>***roonisha Mohamed</p> <p> </p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Jan 2017, 20:54
Official

We apologize for any inconvenience incurred.

We apologize for the delayed response.

The request has been sent to the store for assistance, if you have not as yet received the device.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,