no response from mtn

<p>I signed up for a new contract with MTN Eastrand Mall. The mtn store opposite clicks. I cancelled my contract within the 7 day period which I am allowed to do by law. It has not been cancelled to date. I have been in and out of the store daily for the past 2 weeks and no one is able to help me. Andrew told me to go to another store. Tyrone said he could not help me because Gavin was not in. Kevin said he would help. So the only person that can help is the person who i signed the contract with. But he has not gotten back to me. During these past weeks I have not once heard from the manager Michelle. They obviously do not care about their customers. I called 808 they said i should follow up at the store but i have NO confidence in this store as no one has reassured me. I can not use my number as i am waiting for this contract to be cancelled and my number to be back on prepaid. I have another contract with MTN and i will definately not upgrade and will never deal with this network again. i do deal with the public and they will hear my views especially about this particular store in the eastrand mall. I expect to hear from someone ASAP and I expect that this matter (cancellation of contract) is resolved ASAP.</p>