mB
melanie B
1 reviews | Active since Aug 2013
28 Apr 2015, 12:25
NO RESPONSE FROM MTN
MTN HAS STILL NOT RESPONDED TO ME AFTER A LAID A COMPLAINT ON HELLO PETER AND FACEBOOK. I HAVE NEVER SEEN THIS. WHAT IS WRONG WITH YOU GUYS!!!???????????????
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MTN South Africa's replyOfficial
11 May 2015, 11:44Hello BapsLaker,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We've managed to locate the request that was logged on behalf of Mr. Gregor Kroger. Our back office confirms that the issue was resolved and that the user needed to reboot their device by removing the battery and SIM card, re-insert again and test the voicemail box.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We've managed to locate the request that was logged on behalf of Mr. Gregor Kroger. Our back office confirms that the issue was resolved and that the user needed to reboot their device by removing the battery and SIM card, re-insert again and test the voicemail box.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply11 May 2015, 11:44
Official
Hello BapsLaker,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We've managed to locate the request that was logged on behalf of Mr. Gregor Kroger. Our back office confirms that the issue was resolved and that the user needed to reboot their device by removing the battery and SIM card, re-insert again and test the voicemail box.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We've managed to locate the request that was logged on behalf of Mr. Gregor Kroger. Our back office confirms that the issue was resolved and that the user needed to reboot their device by removing the battery and SIM card, re-insert again and test the voicemail box.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,