AH
Alice H
1 reviews | Active since Mar 2011
01 Nov 2015, 15:00
No Response from LEGAL in 5 months
Over the past year , I have been having problems with MTN , coverage issues , ridiculous bills. To the point of extreme frustration stopped paying . I have sent at least three emails a month trying to resolve the issues. They do not respond .. the only time the did was in August (and only after I posted on Hellopeter) the response was \Legal will get hold of you "I do not believe they have a legal dept"
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MTN South Africa's replyOfficial
01 Nov 2015, 15:32Hello AHH,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note an urgent request has been sent to our legal department to contact you with regards to your account problem.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note an urgent request has been sent to our legal department to contact you with regards to your account problem.
warm regards
mike
MTN South Africa's reply01 Nov 2015, 15:32
Official
Hello AHH,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note an urgent request has been sent to our legal department to contact you with regards to your account problem.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note an urgent request has been sent to our legal department to contact you with regards to your account problem.
warm regards
mike