QVDM
Quentin Van Der Mescht
1 reviews | Active since Sept 2011
11 Feb 2016, 10:01
No response from legal department
MTN legal department, CIM Legal, has my account in their records, I have been trying to get hold of this department for the last month, but with no avail. according to a credit report and mtn accounts department I have an account with MTN from 2002 with a R0.00 balance. However MTN Legal and CIM Legal have still have my account on their records.
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MTN South Africa's replyOfficial
11 Feb 2016, 10:36Hello Quentin5163,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your account has been Purged/Cleared off the Legal status and a request sent to the bureaus to make sure that your payment profile is updated.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your account has been Purged/Cleared off the Legal status and a request sent to the bureaus to make sure that your payment profile is updated.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply11 Feb 2016, 10:36
Official
Hello Quentin5163,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your account has been Purged/Cleared off the Legal status and a request sent to the bureaus to make sure that your payment profile is updated.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your account has been Purged/Cleared off the Legal status and a request sent to the bureaus to make sure that your payment profile is updated.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***