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ntombifuthi T

1 reviews | Active since Feb 2014

08 Nov 2016, 14:32

No response from Insurance

<p>My phone has been collected for repairs, i was asked to make payment regarding excess. That was done last week and sent proof of payment. I have been holding for over 50 min took a screen shot but unable to attach, i cannot seem to get through to a consultant. Why do I always have to come to this platform in order to get a response?</p> <p> </p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Nov 2016, 18:00
Official

Dear Valued Customer,

Thank you for taking the time to raise your concerns with MTN.

kindly provide us with your contract number or Id number in order for us to be in position to investigate resolve your query accordingly.

warm regards

mike

REQ:***