HB
Hennie B
1 reviews | Active since Feb 2015
04 Feb 2015, 08:17
No response from head office
We went to MTN Tygervalley on 23 of January to upgrade (haven't in years) and to get a tablet on contract. Have since gone back three times without success. The lady that helped us is very friendly and helpful, however she can't release the goods to us without the \OK"from head office. The contracts have been signed"
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MTN South Africa's replyOfficial
16 Feb 2015, 10:15Hello Hendrikj7,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation the upgrade has been done.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation the upgrade has been done.
Regards
Thabelo
REQ:***
MTN South Africa's reply16 Feb 2015, 10:15
Official
Hello Hendrikj7,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation the upgrade has been done.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation the upgrade has been done.
Regards
Thabelo
REQ:***