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eloise H
1 reviews | Active since Jul 2013
26 Jan 2016, 06:56
NO response from customer care
After i was assured a response from MTN, 10 days has gone by with NO one contacting me. This is the worst service provider ever. After more than 10 years of being a client of them i am VERY VERY disgusted and dissapointed by them.
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Replies (1)
MTN South Africa's replyOfficial
26 Jan 2016, 09:14Hello lulu88,
Thank you for your post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note that the matter has been escalated to the Corporate Department for further assistance.
Kind Regards
Nompumelelo
Thank you for your post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note that the matter has been escalated to the Corporate Department for further assistance.
Kind Regards
Nompumelelo
MTN South Africa's reply26 Jan 2016, 09:14
Official
Hello lulu88,
Thank you for your post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note that the matter has been escalated to the Corporate Department for further assistance.
Kind Regards
Nompumelelo
Thank you for your post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.
Kindly note that the matter has been escalated to the Corporate Department for further assistance.
Kind Regards
Nompumelelo