RS
Rudolf S
1 reviews | Active since Jul 2009
30 Nov 2016, 16:37
NO RESPONSE / FEEDBACK - 4TH REQUEST
<p>THIS IS THE 4TH REQUEST</p> <p> </p> <p>Good Day,</p> <p> </p> <p>this is my 3rd review on hellopeter about MTN. Still no feedback on my insurance claim.</p> <p> </p> <p>every time they respond saying someone will take care, don't be fooled MTN does not care.</p>
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Replies (2)
MTN South Africa's replyOfficial
01 Dec 2016, 20:30Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply01 Dec 2016, 20:30
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
RS
Rudolf S's updateReviewer Update
02 Dec 2016, 11:01Still no feedback and the empty promises continues.
MTN has no shame in lying to the public claiming that they are taking care of business.
RS
Rudolf S's update02 Dec 2016, 11:01
Reviewer Update
Still no feedback and the empty promises continues.
MTN has no shame in lying to the public claiming that they are taking care of business.