NO RESPONSE EVER! MTN USELESS!!

I have been emailing MTN since the 20th of March (as the 808 number NEVER WORKS), every time I get the response to please supply MTN pin, Phone number ect to speed the process up, NO ONE has responded with a legitimate response of answer. What the F@#k do you even have a call center for??? I have spent in excess of 7 hrs on hold in total only to have the call dropped as someone picks up, I am losing my mind trying to figure the lack or service. Increase your staff. I am very sad that I renewed my contract with MTN, now im stuck with you and your useless company for another 14 months! The second I am able to cancel and move to another provider im doing it! Guess i'll get a robotic response here as well!