1 reviews | Active since Jan 2013
NO RESPONSE&EMPTY PROMISES!!
<p>I still have had no response from MTN regarding the below mentioned issue. 16 days later& they claim to be investigating the matter. Seen on my most recent review Kevin promised that someone would call me on that day, still hasnt happened. Its lie after lie after LIE! I am now convinced that MTN is the worst networ**** DISGUSTING customer service to say the least.</p>
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this
Please be advised that we have tried contacting you however the number went to voicemail . Kindly be advised that the matter has been re-escalated to marketing division to urgently investigate and resolve the matter. Please be advise that as soon as feedback is received we will revert back to you. Kindly allow us a turnaround time of 72 hours.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this
Please be advised that we have tried contacting you however the number went to voicemail . Kindly be advised that the matter has been re-escalated to marketing division to urgently investigate and resolve the matter. Please be advise that as soon as feedback is received we will revert back to you. Kindly allow us a turnaround time of 72 hours.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ: **********
Best regards,