No Response. Emailed again

Good day

To this day my issue has not been resolved by MTN, All I hear is switch off for 15 minutes and all will be resolved.

When I switch on after 15 Minutes, nothing is resolved. HOW CAN THI BE?????? THIS IS A HUGE COMPANY!

My last call was yesterday to technicalities as Contact centre referred me to them as they said they have removed all barring and done everything possible on their side. In technicalities I spoke to Chantel and explained my story yet again, she said services are still barred and just transferred me without even telling me back to contact centre and I had to explain myself again.

I spoke to Lillian this time and she said the barring is still there and it was put on 04 June 2021 (and I spoke to MTN on 4 June to Mandisa Khumalo and asked for her manager but it seemed the manager did not want to come to the phone)

Lillian said she sent an email to someone to remove the barring yesterday and I must phone again to check, I have been doing this for too long, someone need to account.

I don’t work for MTN, what must I do now? It has been 2 weeks without Internet and no one seems to care at all?

Can someone kindly escalate this query to the highest level PLEASE!!! I can lose my job due to this, I work half days because data is so expensive and my bosses don’t even know this.

In the interim, MTN must provide me with Data to use while trying figure out what the problem is.

I can’t believe this is happening, No one can help??? But my debit order is pending to go off month end???? Where is the service???

Stop Calling yourselves the bozza network because you do not represent anything about that word bozza.

Frustrated Nthabiseng Tau ***