SM
Siyanda M
1 reviews | Active since May 2016
12 Feb 2018, 09:50
No Response (Data Not Allocated)
I logged a query with MTN on the 29 of January to get the rest of my Data and I am still waiting for their response No one is getting back to me and in the meantime I have to buy Data because I was only given half the data Here is the ref number for the query 1- ********** 5894
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Replies (3)
MTN South Africa's replyOfficial
12 Feb 2018, 19:13Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have sent an urgent request to our system support team to load the 10GB recurring data on your number ***.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply12 Feb 2018, 19:13
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have sent an urgent request to our system support team to load the 10GB recurring data on your number ***.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
SM
Siyanda M's updateReviewer Update
13 Feb 2018, 09:09Thank you
I will update once the Data has been received
SM
Siyanda M's update13 Feb 2018, 09:09
Reviewer Update
Thank you
I will update once the Data has been received
SM
Siyanda M's updateReviewer Update
13 Feb 2018, 12:43Good Day
I am still waiting for the Data to be loaded
SM
Siyanda M's update13 Feb 2018, 12:43
Reviewer Update
Good Day
I am still waiting for the Data to be loaded