NM
Nomakhosi M

1 reviews | Active since Jul 2016

06 Jul 2016, 08:22

No Response & bad service

<p>My phone was broken due to attempted ******* in Febraury submitted teh claim to MTN, i haven't received any response from them no one </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Jul 2016, 13:02
Official

Good Day Nomakhosi Msibi

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.

Kind Regards,

Zukiswa

REQ: **********