NO RESPONSE AT 808 AND ACCOUNT BALANCES

Item: MTN South Africa
Rating: 2
Author: Jakes J

Good Day<br> First of all, when dialing 808 you hang on for ages and then the line drop. My query is that I have upgraded to a new contract and must now get 100 minutes, 200 sms and 300 mb of data. On MTN Active I only see my remaining minutes and not the sms and data balances. <br> I think you people can learn from Vodacom what client service is. <br> Regards<br> Mr. M.J. Jacobs

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Replies (1)

MTN South Africa's replyOfficial

15 May 2015, 14:56

Hello jakes1,

Thank you for posting.

Please accept our apologies for the delayed response and for any inconvenience this may have caused

Kindly be advised that you can also check your bundles balances on your mobile by dialling *141*1# or dial 1761 for assistance on MTNACTIVE.

Regards,
Nomonde.
REQ:***

MTN South Africa's reply15 May 2015, 14:56

Official