NO RESPONSE AGAIN AND AGAIN AND .....

After upgrading my BUSINESS account months ago, the upgrade has not been done. I went 2x to the branch, was told that it would be sorted. Nothing. The branch does not answer their phone. Spoke to Durban who said they would get Dean to call me. Nothing. I think I called Durban and left messages for Dean at least 5 times. Now, this contract still has not had the upgrade I signed for done and we do not have enough data or airtime and this matter is not getting attended to at all.<br> <br> At this point in time, I don't know who to contact as the call centre either does not answer the phone or tells me they will attend to it and I will get an sms when it is done.<br> <br> MTN this is the last EVER contract upgrade from me - hello NEW SERVICE PROVIDER. This is NOT the 1st time we have been promised a call back from Dean that never happens.<br> <br>