No response after online application

I app**** online for 2 contracts and was sent a mail that a MTN Direct liaison will be in contact with me. 2 days later and still no response. I called the number given for queries on the mail. MTN seems to only hire people with difficult names so i dont remember any names. The first guy i spoke to ask for my details and then said he's gonna transfer me to sales. Then he cut the call. When I called again i asked to be transferred to sales, the guy i spoke to asked me for all my details before actually transferring me. I waited on the line for 15 minutes. Called the number again and some girl said that Sales sometimes takes extremely long to answer and she transferred me again. After waiting a further 15 minutes I got through to Alicia. I told her i app**** online and got a reference number but no call back and without saying anything she transferred me again to god knows what department. I waited on the line for half an hour with no response. This is the 4th post about MTN now. Whenever i need anything from them i have to post a complaint on Hello Peter to get it done. Next time i'll just come here before even bothering to phone