nP
neelen P
1 reviews | Active since Jan 2014
27 Oct 2015, 06:14
No response after a week_Poor Service Provider
I am still waiting for a response from MTN a week later. What a poor service provider.
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Replies (1)
MTN South Africa's replyOfficial
27 Oct 2015, 15:05Hello neelen.pillay,
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
we have requested for the Proof of purchase from Nashua, once we have the details I will referred this matter to the technical management team of the high volume repair center to assist you directly.
Regards
Jay
REQ:***
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
we have requested for the Proof of purchase from Nashua, once we have the details I will referred this matter to the technical management team of the high volume repair center to assist you directly.
Regards
Jay
REQ:***
MTN South Africa's reply27 Oct 2015, 15:05
Official
Hello neelen.pillay,
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
we have requested for the Proof of purchase from Nashua, once we have the details I will referred this matter to the technical management team of the high volume repair center to assist you directly.
Regards
Jay
REQ:***
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset.
I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.
we have requested for the Proof of purchase from Nashua, once we have the details I will referred this matter to the technical management team of the high volume repair center to assist you directly.
Regards
Jay
REQ:***