No Response

I am really sick and tired of the service that I'm receiving from MTN with regards to my Wi-Fi it is since Jan 2023 where the Wi-Fi only works 2weeks and there after the signal is so poor and every time i call your coverage depart they advise that there is a problem with the tower where I stay in Reiger Park, nice part is there is never a Manager or Team leader available and there is also no turnaround time as to when the technicians will go out and solve this problem, I hope someone hears my cry because I need to be on the phone every month with MTN trying to find out what is happening with the Wi-Fi. It is shocking that such a big service provider never has managers or Team leaders available that can speak to the customer. funny enough they receive their full payment every month on time, I have been a customer for more than 15yrs and i am ever sorry that I took out this Wi-Fi package. I am working from home and I'm relying on my Wi-Fi to work this is impacting my productivity.