DM
Deon M

1 reviews | Active since Dec 2012

13 Jun 2016, 17:08

No response

<p>MTN has failed to assist us in over 3 months. Now they cut our phones and tonight we cant get hold of them,</p> <p> <br /><br /></p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Jun 2016, 15:57
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Thank you for taking our call, the suspension has been lifted.
We have sent a billing request of R100.38 (incl. vat), reference number: 1- ********** 1757, the request is for the promo fees that were billed on both your lines on the invoices dated 2016-03-13 to 2016-04-13 and the three R11.40 admin fee for the returned debit orders

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********