No response

Good day, On the 31st January 2024, I sent SuperSonic WiFi a cancellation email. On the 7 February a retentions agent spoke to me in connection with the cancellation. He said that end of February the contract will be cancelled and the WiFi will stay on until 31 March. Last month another retention agent sent me an email stating that if I cancel before 24 is over I will have to pay a clawback fee. I told the agent it's a month to month ,not a 2 year contract. The agent also wanted the conversations that I had with the 1st agent. I sent the conversations and up to date had no response further.the 1st agent also said that my final payment will be end february.the 2 Nd agent states that I will have to pay for March as well. I have sent emails to people higher up,they are also not responsive. What a disgrace, people can't even answer an email to explain. They should not be in any business at all. They deserve 00000 stars for the effort.