PP
Pauline P
1 reviews | Active since Nov 2015
15 Nov 2015, 17:03
No response
Voice Mail not working in spite of numerous phone calls to Call Centre and Tech Dept, emails and visits to an MTN Shop<br> <br> I have been a Client of MTN since it started and my account is always in good standing. I am very disappointed and when my contract expires I shall not be renewing it again. I really need my voicemail to work and I cannot understand why such a basic problem has not been attanded to. This I may add has been going on for some MONTHS now !<br> Thank you.
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MTN South Africa's replyOfficial
17 Nov 2015, 20:14Hello Paulajo,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
kindly note the voicemail service its been activated please dial 100 to setup your mailbox should you prompted for a pin enter 1234.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
kindly note the voicemail service its been activated please dial 100 to setup your mailbox should you prompted for a pin enter 1234.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply17 Nov 2015, 20:14
Official
Hello Paulajo,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
kindly note the voicemail service its been activated please dial 100 to setup your mailbox should you prompted for a pin enter 1234.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
kindly note the voicemail service its been activated please dial 100 to setup your mailbox should you prompted for a pin enter 1234.
warm regards
mike
REQ:***
Best regards,