NK
Nomi K
1 reviews | Active since Nov 2011
23 Jul 2015, 12:59
No response
Hi.<br> <br> I upgraded my contract on 4 April 2015. On the 10th I sent a change of cell phone details form to Mtn Insurance and was given ***, I've followed up so many times using their email address [Email Removed] called their *** number with no answer and to date I don't have any confirmation that the details were updated and the phone has started to give me issues.
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MTN South Africa's replyOfficial
31 Jul 2015, 15:24Hello Nomik@,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Insurance department for confirmation and they will contact you.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Insurance department for confirmation and they will contact you.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply31 Jul 2015, 15:24
Official
Hello Nomik@,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Insurance department for confirmation and they will contact you.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Insurance department for confirmation and they will contact you.
Regards,
Nomonde.
REQ:***