LD
Lisa D
1 reviews | Active since Nov 2014
08 Jul 2015, 09:31
No RESPONSE!!!
So the only way to get assistance from MTN is to log a call on HELLO PETER!!!!<br> <br> 808 keeps you holding on forever and then you get cut off, I emailed clients services and also no response, can somebody who is alive and working at MTN kindly call me on *** as I have a query.<br> <br> Thank you!!!
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello lis007,
We are truly sorry for the service breakdown and for the delayed response to your post.
Due to the industrial action (Picketing) we were facing, some of our customer services channels were negatively impacted. Now that the strike is over we, everything should stabilize.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
Due to the industrial action (Picketing) we were facing, some of our customer services channels were negatively impacted. Now that the strike is over we, everything should stabilize.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello lis007,
We are truly sorry for the service breakdown and for the delayed response to your post.
Due to the industrial action (Picketing) we were facing, some of our customer services channels were negatively impacted. Now that the strike is over we, everything should stabilize.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
Due to the industrial action (Picketing) we were facing, some of our customer services channels were negatively impacted. Now that the strike is over we, everything should stabilize.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,