SM
Sibusiso M
1 reviews | Active since Apr 2010
10 Jun 2015, 18:45
No response
10 minute holding, without any response on MTN 808 call centre. This is not acceptable by any measure!
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Replies (1)
MTN South Africa's replyOfficial
15 Jun 2015, 11:16Hello Sibu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more detail as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more detail as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply15 Jun 2015, 11:16
Official
Hello Sibu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more detail as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please share more detail as to what your query is about so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,