IJ
Ilze J
1 reviews | Active since Jun 2015
09 Jun 2015, 20:22
No response
Ref no USD*** NO RESPONSE SINCE 21 May. No answer at call centres. Local branch in Oudtshoorn even suggested to complain at Hellopeter as even they can't assist
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Replies (1)
MTN South Africa's replyOfficial
12 Jun 2015, 13:57Hello Ilzejacobs2,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your cellphone number however I have sent you an email requesting that you kindly confirm the cellphone number that you would like to migrate to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your cellphone number however I have sent you an email requesting that you kindly confirm the cellphone number that you would like to migrate to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply12 Jun 2015, 13:57
Official
Hello Ilzejacobs2,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your cellphone number however I have sent you an email requesting that you kindly confirm the cellphone number that you would like to migrate to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Unfortunately I could not get hold of you on your cellphone number however I have sent you an email requesting that you kindly confirm the cellphone number that you would like to migrate to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,