SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
23 Oct 2018, 10:12
No response
Did an application online at MTN shop, and received an email saying "One of our dedicated agents will contact you within 48 hours..." It's been a week and no-one has contacted me.
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Replies (2)
MTN South Africa's replyOfficial
23 Oct 2018, 13:24Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to our MTN Direct Supervisors to contact and assist you, the number is ***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply23 Oct 2018, 13:24
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to our MTN Direct Supervisors to contact and assist you, the number is ***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
SZ
Saffer72 ZA's updateReviewer Update
29 Oct 2018, 16:38I left a message for Alice to call me; she didn't.
SZ
Saffer72 ZA's update29 Oct 2018, 16:38
Reviewer Update
I left a message for Alice to call me; she didn't.