No response
App**** for new contract online where call agent Danell Govender phoned to capture all details. I sent through supporting documents just to hear nothing back and two weeks have past. Phoned the call centre to ask the progress they mentioned that i will get an email once processed. Its been two weeks and 5 emails to sales consultant no response. Very poor service. I have in the meantime taken out the contract with another provider and wanting to cancel the one in progress since they wont be able to port the number. Been to 2 mtn shops no one can help. Veru bad service have all the emails stating she should cancel no reply.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have received feedback from Danell Govender that the new contract was cancelled as per your request. We do mot pick up any account number created with the ID number.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have received feedback from Danell Govender that the new contract was cancelled as per your request. We do mot pick up any account number created with the ID number.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,