BL
Boitumelo L

1 reviews | Active since Sept 2011

28 Jan 2016, 16:16

No response 2 weeks into claim

put in a claim on the 12 of January. to date i have received no response besides we will give you feedback. Turn around time for claims is 5 to 7 days.... I'm heading for 3 weeks now. Insurance contact number remains unanswered

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Aug 2016, 08:41
Official

Good Day Boitumelo

Thank you for your post.

We apologise for the delayed response and for any inconvenience this may have caused.

As per our records the matter was resolved, we are glad that we could serve you.

Kind regards,

Zukiswa

REQ: **********

Best regards,