No Response

I received a bill on the 14th April 2014 which is about R800 more than my normal bill. I immediately sent an email and even spoke to some one on the 808 number eventually after being cut off several times. Turn around time is 5 working days. I have done follow-ups and to date have not had a response. Quick to take you money but do not care about the consumer. I will be cancelling all 3 my lines and look for a provider that is will to service their clients. Liam if you feel like responding to this complaint here is my reference number *** because I cannot spead hours on your call line waiting for some one to answer. Please remove the standard reply back \ Dear Valued Customer"as this is all talk and no action. I do not feel valued by your company. """