NO RESPONSE !!!~

Item: MTN South Africa
Rating: 2
Author: Glynis M

I sent a complaint via Hello Peter to MTN on Tuesday the 07/04/2015 and have to date had no feedback !!! We ported one of our cell numbers from MTN to Vodacom in January 2015 and am still being billed by MTN which should not be the case as I am now being billed by Vodacom. Please can someone have the decency to check this out and get back to me. The number I am referring to on our account is ***.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

29 Apr 2015, 16:25

Hello glynwm,

Thank you for posting.

Please accept our apologies for the delayed response and for any inconvenience caused due to a lapse in service.

Our records indicate that the line was deactivated and the request for credit submitted to the Billing department on the 23rd per REQ:*** and you will be contacted for feedback.

Regards,
Nomonde.
REQ:***

Best regards,

MTN South Africa's reply29 Apr 2015, 16:25

Official

Best regards,

NO RESPONSE !!!~

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