AS
Alan S
1 reviews | Active since Mar 2015
16 Apr 2015, 12:22
No Response
I am being billed every month for data usage, and am still awaiting a breakdown of the usage for me to ascertain what is being vieved etc.<br> <br> Also queried with whom I can arrange for my subscription to be cancelled, but to no avail.
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Replies (1)
MTN South Africa's replyOfficial
01 May 2015, 12:21Hello Alan Simigianis,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
This matter has been escalated to our billing department for investigation and to assist with the URL report.
Rest assured it is not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
This matter has been escalated to our billing department for investigation and to assist with the URL report.
Rest assured it is not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Best regards,
MTN South Africa's reply01 May 2015, 12:21
Official
Hello Alan Simigianis,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
This matter has been escalated to our billing department for investigation and to assist with the URL report.
Rest assured it is not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
This matter has been escalated to our billing department for investigation and to assist with the URL report.
Rest assured it is not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Best regards,