DS
Dirk S
1 reviews | Active since Dec 2012
12 Apr 2015, 01:01
No response
I subscribed to a new sim deal on unlimited bundle at R1299pm. Was not only billed for pro rata but in advance and even more than I signed up for.. was told it takes 21 days to rectify problem. Almost 2 months now and 4 visits to shop. 2nd debit order also more than I signed up for. *** Dirk Stols
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Replies (1)
MTN South Africa's replyOfficial
23 Apr 2015, 13:29Hello Dirk Stols,
Thank you for posting.
We apologize for the inconvenience caused as a result of this.
Can you please furnish us with a copy of your contract in order for us to assist you promptly. Please fax it to ***.
Kind Regards,
Refilwe
REQ:***
Thank you for posting.
We apologize for the inconvenience caused as a result of this.
Can you please furnish us with a copy of your contract in order for us to assist you promptly. Please fax it to ***.
Kind Regards,
Refilwe
REQ:***
MTN South Africa's reply23 Apr 2015, 13:29
Official
Hello Dirk Stols,
Thank you for posting.
We apologize for the inconvenience caused as a result of this.
Can you please furnish us with a copy of your contract in order for us to assist you promptly. Please fax it to ***.
Kind Regards,
Refilwe
REQ:***
Thank you for posting.
We apologize for the inconvenience caused as a result of this.
Can you please furnish us with a copy of your contract in order for us to assist you promptly. Please fax it to ***.
Kind Regards,
Refilwe
REQ:***