1 reviews | Active since Sept 2012
No response
<p>Hi</p> <p> </p> <p>We paid money into mtn account by accident on the 30-11-2016 and we have phoned them send them emails and everytime we are told that the money will be paid back within a certain time frame, well its been almost two months no and still waiting this is getting redicioules if I don't pay my account on time my phone is cut off immediately so why can they not do the same its theft the money does not belong to them and my account is up to date.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that the amount of R6,671.10 was refunded back into your account on the 02/02/2017 as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that the amount of R6,671.10 was refunded back into your account on the 02/02/2017 as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,