No Response!

Item: MTN South Africa
Rating: 2
Author: Jade F

I have send the paper I got from Nashua Mobile you have asked for on the 4th March 2015 but still up to now no one has got back to me. Do Mtn always take so long to sort out a simple document? My cellphone been lying by repairs since November 2014 which is unacceptable. No one is coming back regarding my situation they quick to deduct your money but sorting out problems they take forever, I hope I will be getting a response quick regarding my cellphone *** which lying by repairs still.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

01 Apr 2015, 08:44

Hello bad247,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the repairs management team for urgent investigation. They will contact you directly with feedback and an action plan.

Best regards
Mantoa
REQ:***

Best regards,

MTN South Africa's reply01 Apr 2015, 08:44

Official

Best regards,

No Response!

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