LS
Lilith S
1 reviews | Active since Apr 2012
28 Nov 2016, 09:39
No response
<p>I sent an email on 5 September and never got any help</p> <p> </p> <p>from: <br />to: ********** />date: Mon, Sep 5, 2016 at 7:35 AM<br />subject: ****** airtime<br /><br /></p> <p>Good day</p> <p>I topped up with R25 last night. I turned my data connection off and I used a wifi connection. I didn't use any of the airtime and it's gone this morning. My number is (blanked).</p> <p> </p> <p>Please email any responses. No calls.</p>
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MTN South Africa's replyOfficial
28 Nov 2016, 22:56Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the airtime was depleted as per below by the content subscription service AirG.
2016-09-04 08:18:36 PM *** AIRG 200 Subscription
2016-09-04 06:58:41 PM *** AIRG 200 Subscription
2016-09-04 06:58:36 PM *** AIRG 200 Subscription
2016-09-04 06:58:31 PM *** AIRG 200 Subscription
2016-09-04 06:58:26 PM *** AIRG 200 Subscription
2016-09-04 06:58:21 PM *** AIRG 200 Subscription
2016-09-04 06:58:16 PM *** AIRG 200 Subscription
2016-09-04 06:58:11 PM *** AIRG 200 Subscription
2016-09-04 06:58:06 PM *** AIRG 200 Subscription
2016-09-04 06:58:00 PM *** AIRG 200 Subscription
2016-09-04 06:57:55 PM *** AIRG 200 Subscription
2016-09-04 06:57:50 PM *** AIRG 200 Subscription
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply28 Nov 2016, 22:56
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the airtime was depleted as per below by the content subscription service AirG.
2016-09-04 08:18:36 PM *** AIRG 200 Subscription
2016-09-04 06:58:41 PM *** AIRG 200 Subscription
2016-09-04 06:58:36 PM *** AIRG 200 Subscription
2016-09-04 06:58:31 PM *** AIRG 200 Subscription
2016-09-04 06:58:26 PM *** AIRG 200 Subscription
2016-09-04 06:58:21 PM *** AIRG 200 Subscription
2016-09-04 06:58:16 PM *** AIRG 200 Subscription
2016-09-04 06:58:11 PM *** AIRG 200 Subscription
2016-09-04 06:58:06 PM *** AIRG 200 Subscription
2016-09-04 06:58:00 PM *** AIRG 200 Subscription
2016-09-04 06:57:55 PM *** AIRG 200 Subscription
2016-09-04 06:57:50 PM *** AIRG 200 Subscription
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,