jN
josephine N
1 reviews | Active since Sept 2016
07 Sept 2016, 12:56
NO response
<p>I had cancelled my MTN contact effective March 2016, to date the amount is still being deducted </p> <p>I have sent several e- mails and made telephone calls, and not getting the matter resolved.</p> <p>PLease give this your urgent attention or I will be forced to take the matter further.</p> <p> </p> <p> </p>
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MTN South Africa's replyOfficial
08 Sept 2016, 12:53Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number has been moved to prepaid. It was moved on 19/08/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
MTN South Africa's reply08 Sept 2016, 12:53
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number has been moved to prepaid. It was moved on 19/08/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,